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WhatsApp integration is the most popular and probably the easiest integration, along with email and SMS.


WhatsApp has the same integration and works just like SMS.

Set up WhatsApp

  1. Open the integrations settings of your project
  2. Click Add at WhatsApp to add a new WhatsApp integration
    1. Set a custom name
    2. Enter a valid phone number with country code
  3. Click on Create to create the new integration

Self hosted (coming soon)


WhatsApp requires Twilio as an external provider.

If you use servicepong self-hosted, then you need a Twilio account with connected WhatsApp Business Account to use WhatsApp.